Building Myanmar's tourism workforce system

The challenge

Six years of LuxDev-supported tourism human resource development (2015–21). Myanmar's tourism sector was opening up quickly with few trained supervisors and managers, limited hospitality degrees, no national occupational standards, and no shared framework linking skills to jobs.

What I did

Helped shape the Tourism HRD Strategy and Action Plan (2017). Supported management and supervisory training for over 3,000 people. Developed a Bachelor of Tourism and Hospitality Management for two universities (2016–18). Supported vocational hospitality training for disadvantaged youth and women in four institutions (2017–19). Contributed to the Centre for Tourism Development in Yangon (2016–20). Worked on the National Curriculum Framework (2018–20) and National Occupational Competency Standards (2017–20; 45 NOS). Acted as Team Leader for the Strategic Recovery Roadmap (2020).

Outcome

3,000+ managers and supervisors trained across six years of engagement, with a national HRD strategy, 45 occupational standards and a curriculum framework in place. Reference from LuxDev's Director of HR, Véronique Meyers-Sotil, confirming the achievements.